Your visit – including Covid19 Safety Measures

Update – Doing all we can to stay safe

We cannot tell you how much we’re looking forward to being able to open our doors to you again on 12th April 2021!  Meeting face to face with our customers is such an integral part of what we do, and being able to sit over a coffee and work together to see designs come to life is something we love.

We would like to assure you that we are doing all we possibly can to ensure your visit to us is relaxed, enjoyable and above all, safe.   We are adhering to the latest Government guidelines, and are fortunate enough to be away from the hustle and bustle of the High Street.

We are able to implement social distancing, with a maximum of two customers visiting us per appointment.  We ask that you use the hand sanitiser provided on arrival, and have face coverings available upon request.  We ensure that all door handles and surfaces are thoroughly disinfected daily and after each visitor.

Not ready or not convenient to visit us?

Not a problem.  We understand that for some of our customers, face to face meetings are not convenient or possible, so for those of you that live further afield, or would just prefer to have a meeting with us from the comfort of your own home, we are set up and ready for remote appointments either by phone, Zoom, Google Meet (or your preferred platform) and from here we can discuss, work on designs and show you any diamonds or stones that may be part of your commission.  The only downside is you’ll have to make your own coffee with this option!

If you have any concerns regarding your visit, please do not hesitate to contact us and we will do our very best to ensure your concerns are alleviated.

Your Visit

Commissioning your own jewellery is a truly unique and rewarding experience, the result of which you will be able to wear and enjoy for many years to come, and it’s easier than you may think!  We make sure your visit to us here in the beautiful Kent countryside will be a very relaxed experience.  There will be no time limit to our consultation, we can take as long as you need to discuss ideas until you are entirely happy.  Children and dogs are also always welcome to come along!

We are so fortunate to live and work surrounded by the beautiful Kent countryside and many of our clients often make quite a long journey to come and visit us.  If you are traveling from London, trains run direct from Victoria to within 2 minutes walk to our door!  Why not incorporate a day or even a weekend stay into your trip?  We are ideally located within easy reach of the historic City of Canterbury, the picturesque seaside town of Whitstable and the stunning White Cliffs of Dover so there is plenty to explore!  You can find a few of our personal favourite places to visit and stay on the Discover More page of our website, or do contact us if you would like any further guidance.

To book a free, no obligation design consultation please contact us or read on to our commissions process to find out further details about your visit.